Shipping policy

→ Shipping policy

Shipping policy

Shipping is free, everywhere

Every order ships free, worldwide, with no minimum spend. There is no postage added at checkout — the price you see in your cart is the price you pay.

Where we ship

We ship to the United States, Canada, the United Kingdom, Ireland, most of the European Union, Switzerland, Norway, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan, much of Southeast Asia, India, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Israel, South Africa, Mexico, Brazil, Chile, Argentina, Colombia, Peru and Türkiye. If your country appears at checkout, we ship there.

How long it takes

Orders are processed in 1 to 2 business days. Delivery after that is typically 5 to 12 business days depending on where you are. Orders placed at a weekend or on a public holiday are processed the next working day.

These are estimates, not guarantees. Customs checks, weather and carrier backlogs can add time, and we will always tell you honestly if something is running late.

Tracking

You will get a tracking number by email as soon as your parcel ships. It can take 24 to 48 hours before the carrier's site starts showing scans — that is normal and does not mean anything is wrong.

Customs and import duties

Orders may be subject to import duties or taxes set by the destination country. These are not included in our prices and are not something we collect. Any charge is set by your local customs authority and is the responsibility of the person receiving the parcel.

Wrong address

Please check your address carefully at checkout. If you spot a mistake, message us straight away — we can usually fix it before dispatch. Once a parcel has shipped to an incorrect address we cannot recover it.